Mediation Agent Training
Gain essential mediation abilities for community service. Master conflict assessment, stakeholder mapping, guiding inclusive discussions, and converting public space disputes into durable community accords and more secure, cooperative neighbourhoods. This course delivers practical methods to analyse issues, facilitate dialogues, craft agreements, and monitor results for sustained harmony in diverse settings.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This training equips you with hands-on tools to assess conflicts in public areas, identify key stakeholders, and foster trust among varied groups. You will master creating secure, inclusive mediation strategies, developing solid action plans and community pacts, and partnering with local leaders. Plus, acquire expertise in tracking progress, evaluating outcomes, and making flexible adjustments to promote enduring peace and collective accountability.
Elevify advantages
Develop skills
- Identify conflicts swiftly by mapping stakeholders, needs, and tensions in public spaces.
- Design mediation sessions that are safe and inclusive with effective dialogue methods.
- Use facilitation techniques like circles, world cafes, and role plays with structured guides.
- Collaborate on practical community agreements and detailed follow-up strategies.
- Measure results by monitoring key signs, collecting input, and refining approaches.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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