Administrative Assistance to Individuals Training
Gain essential administrative skills for social services: evaluate client requirements, simplify benefits explanations, fill out forms accurately, organise records, ensure data privacy, and confidently help individuals navigate housing, food aid, medical coverage, and income support initiatives.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This training equips you with hands-on skills to assist people in accessing local welfare schemes, benefits, and health insurance. Master straightforward communication, trauma-sensitive approaches, and quick risk checks, all while safeguarding privacy and managing paperwork. Follow simple processes, use digital platforms, and apply referral methods to process applications swiftly and support clients effectively.
Elevify advantages
Develop skills
- Navigate benefits systems: swiftly connect clients to community assistance programmes.
- Communicate rights simply: employ clear words, prepared guides, and confirmation techniques.
- Assess client risks promptly: identify shortfalls in shelter, earnings, security, and wellbeing.
- Safeguard client information: enforce privacy rules, permissions, and protected filing.
- Process applications effectively: assist with web forms, file submissions, and time limits.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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