Quality Management in Archives and Libraries Course
Enhance cataloging accuracy and user services in archives and libraries using practical quality management techniques. Master spotting errors, establishing SMART targets, monitoring key indicators, handling risks, and creating simple processes to improve precision, uniformity, and customer satisfaction in Nigerian library settings.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This course equips you to evaluate cataloging and user service challenges, create precise quality indicators, and establish SMART, measurable goals. Gain hands-on workflows for identifying errors, gathering feedback, and monitoring services, while developing action plans, mitigating risks, and maintaining gains through easy tools, templates, and continuous training methods.
Elevify advantages
Develop skills
- Design quality metrics for cataloging and service performance indicators.
- Write SMART objectives to set trackable quality goals in libraries.
- Implement cataloging QA workflows to detect and fix record errors quickly.
- Improve user services through standardised desk scripts and feedback surveys.
- Plan actions for risk management and sustaining quality improvements.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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