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Quality Management in Archives and Libraries Course

Quality Management in Archives and Libraries Course
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

This course equips you to evaluate cataloging and user service challenges, create precise quality indicators, and establish SMART, measurable goals. Gain hands-on workflows for identifying errors, gathering feedback, and monitoring services, while developing action plans, mitigating risks, and maintaining gains through easy tools, templates, and continuous training methods.

Elevify advantages

Develop skills

  • Design quality metrics for cataloging and service performance indicators.
  • Write SMART objectives to set trackable quality goals in libraries.
  • Implement cataloging QA workflows to detect and fix record errors quickly.
  • Improve user services through standardised desk scripts and feedback surveys.
  • Plan actions for risk management and sustaining quality improvements.

Suggested summary

Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

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The course was essential to meet the expectations of my boss and the company where I work.
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Very great course. Lots of rich information.
WiltonCivil Firefighter

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