Intercultural Mediation Course
This course provides essential skills for mediating intercultural disputes, covering ethics, communication, stakeholder analysis, and process design for diverse settings.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This Intercultural Mediation Course equips you with practical tools to handle complex cross-cultural disputes with assurance. You will learn core ethics, neutrality, and cultural competence, then apply flexible communication methods, stakeholder analysis, and power mapping. Using real scripts, templates, and proven frameworks, you will create, manage, and assess effective mediation processes in diverse face-to-face, online, and hybrid environments.
Elevify advantages
Develop skills
- Ethical intercultural mediation: balance cultural norms, rights, and policies.
- Adaptive communication tools: reframe, de-escalate, and build cross-cultural trust.
- Stakeholder and power mapping: reveal hidden interests in diverse teams fast.
- Online conflict management: handle tension, face-saving, and public criticism.
- Mediation process design: plan, run, and evaluate short, effective intercultural cases.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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