Reception Secretarial Training
Gain essential Reception Secretarial Training skills to expertly manage calendars, handle calls and visitors, craft clear emails and logs, stay composed under pressure, and create professional first impressions that ensure your front desk runs smoothly, efficiently, and with a client focus in any office setting.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This practical Reception Secretarial Training course equips you with skills for confident front-desk duties. You will learn efficient appointment booking, calendar organisation, professional written communication with templates, visitor management, call handling, phone etiquette, record-keeping, and daily reports for reliable support in busy offices.
Elevify advantages
Develop skills
- Smart calendar management: book, adjust, and avoid clashes quickly.
- Front-desk efficiency: manage visitors, calls, and deliveries seamlessly.
- Professional email skills: compose clear confirmations, updates, and reports.
- Accurate reception records: create and update visitor and call logs.
- Confident phone skills: apply scripts for holds, transfers, and difficult calls.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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