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Physical and Telephone Reception Training

Physical and Telephone Reception Training
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

Build strong front-desk skills for face-to-face and phone interactions. Master greetings, check-ins, visitor management, call scripts, voicemail, logging, confidentiality, privacy, security, de-escalation, time management, and multitasking for an efficient reception area.

Elevify advantages

Develop skills

  • Master front desk greetings to quickly turn walk-ins into appointments.
  • Develop professional phone etiquette for handling all types of calls smoothly.
  • Build confidential handling skills to safeguard client data and documents.
  • Learn de-escalation techniques to calm upset visitors and manage waits.
  • Perfect documentation by logging visitors, calls, and messages accurately.

Suggested summary

Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor of the Prison System, and the course from Elevify was crucial for me to be the chosen one.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company where I work.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

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