Medical Secretarial Course
This course develops essential skills for medical secretaries, focusing on privacy, communication, triage, scheduling, and documentation to improve clinic efficiency and patient care.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
The Medical Secretarial Course equips you with practical skills to handle patient registration, demographics, and insurance accurately, safeguard privacy and medical records, and adhere to HIPAA-like regulations. You will learn professional communication, conflict resolution, and basic clinical phone triage, along with efficient scheduling, EMR documentation, time management, and audit-ready notes to enhance patient experience and clinic operations.
Elevify advantages
Develop skills
- Medical privacy mastery: apply HIPAA-like rules at the front desk every day.
- Professional patient communication: manage conflicts, complaints, and difficult news.
- Clinical phone triage basics: identify red flags and quickly escalate urgent symptoms.
- Smart scheduling control: optimise clinic flow, reduce no-shows, and handle multi-specialty appointments.
- Audit-ready EMR documentation: record data, notes, and metrics precisely.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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