Medical Receptionist Course
This course provides essential training for medical receptionists, focusing on efficient office management, patient interaction, and compliance with privacy standards to ensure a professional healthcare environment.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This Medical Receptionist Course equips you with practical skills to handle calls, book appointments, and ensure smooth patient movement with confidence. You will learn structured phone scripts, basic triage, intake procedures, and proper record-keeping while safeguarding privacy. Develop solid communication, conflict management, and professional conduct to manage busy clinics effectively and provide a calm, orderly experience for patients.
Elevify advantages
Develop skills
- Professional call handling: use scripts to triage, calm situations, and book appointments safely.
- Smart scheduling: create efficient calendars for multiple providers with clear priorities.
- Patient intake mastery: record symptoms, history, insurance, and consent accurately.
- HIPAA-aware front desk: protect privacy while greeting and guiding patients.
- Conflict resolution: document complaints, de-escalate, and know when to escalate.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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