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Medical Reception Course

Medical Reception Course
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

The Medical Reception Course equips you with practical tools to manage busy front desks confidently. You will learn clear procedures for patient arrivals, basic triage, and privacy regulations, along with scripts for handling calls, scheduling, delays, and no-shows. Develop strong communication and de-escalation skills, implement infection control at the desk, and utilise checklists, reports, and workflows to maintain organised, safe, and professional daily operations.

Elevify advantages

Develop skills

  • Mastery of patient intake: apply quick, accurate identification, triage, and privacy measures.
  • Control of appointments: schedule, confirm, and handle no-shows using clear scripts.
  • De-escalation strategies: manage upset or late patients with calm and firm communication.
  • Organisation at the front desk: streamline workflows, documents, and infection control.
  • Daily clinic reporting: employ checklists and metrics to monitor flow and enhance service.

Suggested summary

Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor of the Prison System, and the course from Elevify was crucial for me to be the chosen one.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company where I work.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

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