Law Firm Receptionist Course
This course equips you to excel as a law firm receptionist handling secretariat duties. Learn to coordinate calendars for several lawyers, book legal meetings, manage emergency visitors, uphold privacy standards, and apply scripts, checklists, and tools for professional, composed client interactions that keep the office efficient and clients satisfied.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
Gain practical skills to manage calls, emails, and visitors confidently in a law firm. Master scheduling legal appointments, resolving conflicts, handling multiple lawyers' calendars, and using ready scripts, templates, and checklists. Build expertise in maintaining confidentiality, gathering data, documenting details, and calming tense situations to assist lawyers, safeguard clients, and ensure smooth daily operations.
Elevify advantages
Develop skills
- Master legal calendars: easily manage schedules for multiple attorneys.
- Use client communication scripts: professionally handle calls, emails, and walk-ins.
- Develop urgent triage abilities: evaluate risks, calm emotions, and escalate properly.
- Handle confidential intakes: gather essential data while safeguarding privacy.
- Apply practical tools and checklists: optimise intake, scheduling, and daily checks.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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