Clinical Secretarial Course
This course equips learners with essential skills for clinical secretarial roles, focusing on record management, communication, scheduling, privacy, and quality control to ensure efficient and compliant patient care.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
The Clinical Secretarial Course teaches you to arrange electronic and paper patient records, handle secure access, and safeguard privacy with straightforward, compliant procedures. Learn practical scheduling approaches for busy clinics, professional communication formats for email, phone, and reception, and step-by-step quality and risk controls that minimise errors and support safe, efficient patient care every day.
Elevify advantages
Develop skills
- Clinical record organisation: structure, index, and secure patient charts quickly.
- Professional patient communication: email, phone, and front-desk scripts that work.
- Smart scheduling mastery: build weekly templates, avoid double bookings, manage flow.
- Privacy and access control: apply legal basics, RBAC, and breach response steps.
- Risk and quality control: use checklists, audits, and incident plans to cut errors.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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