Administrative Reception Agent Training
Administrative Reception Agent Training equips you with essential front desk skills for secretariat and corporate settings. Master professional communication, emergency response, visitor and phone management, lobby upkeep, technology use, privacy protocols, and performance metrics to deliver consistent, high-quality service daily in busy environments.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This practical course builds confident front desk skills. You will learn customer service scripts, professional phone handling, visitor and delivery procedures, task prioritization, safety communication, emergency support, lobby maintenance, technology tools, privacy measures, and KPIs for reliable daily service.
Elevify advantages
Develop skills
- Professional scripts for handling VIPs, callers, and walk-ins with calm authority.
- Emergency response skills for guiding alarms, evacuations, and incident logs clearly.
- Reception procedures to manage visitors, deliveries, and calls using secure workflows.
- Tech-savvy front desk operations with booking tools, phone systems, and visitor software.
- Lobby operations to keep reception clean, compliant, and ready for peak traffic.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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