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Administrative and Reception Employee Training

Administrative and Reception Employee Training
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

Admin and Reception Staff Training equips you with hands-on skills to handle visitors, phone calls, and deliveries confidently. Master greeting protocols, call handling and calming techniques, visitor logging, badge and parcel procedures, plus efficient record-keeping. Enhance opening routines, safeguard privacy, manage stress, and use key metrics for top-notch front desk service.

Elevify advantages

Develop skills

  • Front desk readiness: set up, arrange, and prep a pro reception space.
  • Visitor and parcel handling: record, check, tag, and direct with accuracy.
  • Phone skills and routing: handle lines, transfers, and scripts smoothly.
  • Face-to-face talks: welcome, calm, and guard visitor data assuredly.
  • Reception stress management: remain steady, rank tasks, and boost metrics quickly.

Suggested summary

Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor of the Prison System, and the course from Elevify was crucial for me to be the chosen one.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company where I work.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

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