Administrative and Reception Employee Training
Gain expertise in front desk duties with pro reception techniques, visitor processing, phone skills, and stress handling. Perfect for office staff aiming to provide excellent service, ensure confidentiality, and tackle all scenarios with poise. This course builds confidence for consistent high performance in busy admin roles.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
Admin and Reception Staff Training equips you with hands-on skills to handle visitors, phone calls, and deliveries confidently. Master greeting protocols, call handling and calming techniques, visitor logging, badge and parcel procedures, plus efficient record-keeping. Enhance opening routines, safeguard privacy, manage stress, and use key metrics for top-notch front desk service.
Elevify advantages
Develop skills
- Front desk readiness: set up, arrange, and prep a pro reception space.
- Visitor and parcel handling: record, check, tag, and direct with accuracy.
- Phone skills and routing: handle lines, transfers, and scripts smoothly.
- Face-to-face talks: welcome, calm, and guard visitor data assuredly.
- Reception stress management: remain steady, rank tasks, and boost metrics quickly.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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