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Customer Service in the Sales Process Course

Customer Service in the Sales Process Course
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

Gain confidence in greeting customers warmly, understanding their needs quickly, and smoothly guiding them from trying on clothes to completing purchases. Master soothing phrases for calming tense situations, straightforward explanations for refunds and exchanges, plus smart responses to overcome objections and seal the deal. Strengthen your knowledge of products, share easy care tips for clothes, and use follow-up calls, customer feedback, and self-review to sharpen your skills in every customer encounter.

Elevify advantages

Develop skills

  • Master de-escalation: quickly soothe upset customers using effective phrases.
  • Deliver impactful greetings: build instant trust and great first impressions.
  • Handle objections skilfully: address concerns on price, fit, and quality to win sales.
  • Provide needs-based styling: recommend perfect shapes, colours, and outfits for each buyer.
  • Execute strong after-sales follow-up: share care advice, encourage returns, and nurture loyalty.

Suggested summary

Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor of the Prison System, and the course from Elevify was crucial for me to be the chosen one.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company where I work.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

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