from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
The After-sales Course teaches how to create a straightforward post-sale process, develop solid onboarding and 90-day adoption strategies, and stop customers from leaving with quick actions. You will learn to monitor key performance indicators, conduct health checks and account reviews, and apply simple communication formats for onboarding, product uptake, renewals, and upselling chances, ensuring every client gets clear benefits and is set for growth.
Elevify advantages
Develop skills
- Design post-sale journeys: outline stages, risks, and targets for renewals.
- Build 90-day onboarding plans: promote quick uptake and time to first benefit.
- Spot churn risks: interpret usage patterns and activate rapid response strategies.
- Create effective customer messages: welcome notes, adoption updates, renewal reminders, and upsell pitches.
- Plan value-focused upsells: identify growth opportunities and team up with Sales.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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