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Back Office Operations Course

Back Office Operations Course
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

Gain expertise in back office operations for handling office equipment orders efficiently. Master order management basics, inventory principles, and CRM data accuracy, while implementing automation tools, templates, and standard procedures to minimise errors and delays. Develop abilities in performance metrics, task prioritisation, clear communication, and risk management to process more orders precisely, update customers promptly, and ensure seamless, regulation-compliant delivery processes.

Elevify advantages

Develop skills

  • Master order management: process intricate B2B orders swiftly and precisely.
  • Excel in CRM and ERP data handling: input, integrate, and verify sales orders flawlessly without revisions.
  • Implement basic automation: leverage checklists, macros, and workflows to slash administrative workload.
  • Drive operations with KPIs: monitor cycle times, fulfilment rates, and error levels in sales back office.
  • Optimise customer service: handle delays, returns, and service agreements professionally to retain business.

Suggested summary

Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor of the Prison System, and the course from Elevify was crucial for me to be the chosen one.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company where I work.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

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