Sales Unit Manager Training
Gain expertise in essential retail KPIs, team coaching methods, and strategic action plans to effectively lead a top-performing Home & Kitchen sales unit. Develop skills to analyse performance gaps, deliver impactful team huddles, enhance customer experiences, and achieve challenging sales goals consistently. This programme provides hands-on tools for quick results in store operations and revenue growth.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This training equips Sales Unit Managers with practical strategies to rapidly improve Home & Kitchen sales performance. You will master upselling and cross-selling techniques, effective visual merchandising, and service recovery skills. Utilise easy KPI tracking tools, POS reports, and performance benchmarks to identify issues, conduct focused coaching sessions for your team, and implement continuous training initiatives that enhance product knowledge, increase average ticket values, and elevate customer satisfaction.
Elevify advantages
Develop skills
- Mastery of retail KPIs: monitor, compare, and enhance critical store performance indicators.
- Sales action planning: create straightforward plans with clear ownership to boost store outcomes swiftly.
- On-floor coaching: conduct brief team huddles, role-playing exercises, and feedback to increase sales.
- Visual merchandising: set up compelling displays that attract more customers and raise basket sizes.
- Home & Kitchen sales techniques: apply upselling, cross-selling, and issue resolution to improve conversion rates.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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