Retail Business Management Course
This course equips retail managers with essential strategies to boost shop performance through optimized layouts, superior service, efficient inventory management, key performance indicators, and actionable 30-day plans for measurable improvements in sales and customer experience.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This course provides practical tools to quickly improve shop performance. Learn how to enhance changing rooms, shop layout, service quality, stock availability, and checkout process while monitoring clear KPIs. Create simple sales and inventory reports, schedule shifts, train your team, and follow a step-by-step 30-day action plan to raise conversion rates, safeguard margins, and offer a smoother experience for every customer.
Elevify advantages
Develop skills
- Optimise shop layout: improve changing room flow, conversion, and checkout speed.
- Enhance service quality: use scripts, mystery shopping, and live feedback KPIs.
- Resolve inventory problems quickly: reduce stockouts, overstock, and size shortages with data.
- Apply retail KPIs: monitor conversion, ATV, sell-through, and stock cover in days.
- Develop 30-day action plans: coordinate staff, schedules, and metrics for rapid results.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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