Retail Assistant Course
This course equips you with essential retail assistant abilities including superior customer service, fitting room management, loss prevention strategies, visual merchandising techniques, time organisation, and safety measures. Acquire practical scripts and procedures to increase sales, minimise losses, and ensure smooth operations on the sales floor throughout busy shifts.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
Enhance your front-line retail skills through this practical course focused on everyday shift challenges. Gain knowledge of service protocols, quick communication phrases, fitting room oversight, basic loss prevention, and rapid visual merchandising standards. Develop expertise in time management, daily routines, and safety protocols to manage peak periods effectively, assist colleagues, and deliver seamless shopping experiences.
Elevify advantages
Develop skills
- Fitting room oversight: control customer flow, curb losses, and safeguard stock efficiently.
- Retail service essentials: welcome customers, provide aid, and finalise sales seamlessly during peak times.
- Customer interaction scripts: address grievances, promote extras, and settle disputes promptly.
- Visual display standards: neatly fold, arrange, and refresh zones swiftly to drive more sales.
- Retail task prioritisation: sort duties, maintain order, and ensure floor safety always.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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