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Flower Shop Reception and Customer Service Course

Flower Shop Reception and Customer Service Course
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

This Flower Shop Reception and Customer Service Course equips you with hands-on skills to manage customer enquiries, process orders correctly, and cope with peak periods confidently. You will cover essential pricing knowledge, product types, upselling phrases, delivery arrangements, plus straightforward rules on payments, refunds, and handling complaints. Employ prepared scripts, templates, and checklists to enhance interactions, minimise mistakes, and ensure repeat business.

Elevify advantages

Develop skills

  • Florist product pricing: quickly provide clear price ranges and clever upsells.
  • Delivery scheduling: handle urgent orders, routes, and keep customers informed seamlessly.
  • Retail policies expertise: effortlessly explain refunds, payments, and privacy rules.
  • Professional customer interaction: manage calls, complaints, and sales with empathy.
  • Order precision techniques: apply checklists, scripts, and logs to avoid mistakes.

Suggested summary

Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor of the Prison System, and the course from Elevify was crucial for me to be the chosen one.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company where I work.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

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