Commerce Employee Training
Commerce Staff Training Programme develops confident retail workers with solid customer service, time management, safety, and store operations skills. It helps teams cope with peak hours, handle complaints, secure inventory, and increase sales through professional and friendly service.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
Commerce Staff Training Programme equips you with practical skills to manage busy shifts confidently. Gain simple tools for time management, clear communication, and natural upselling while upholding high service standards. Master checklists, dialogue templates, safety procedures, loss prevention basics, and policy guidelines to support customers, safeguard the store, and deliver reliable performance daily.
Elevify advantages
Develop skills
- Quick retail task prioritisation: handle safety, service, and operations under pressure.
- Customer dispute resolution: calm pricing and promotion conflicts swiftly.
- Busy sales conversations: clear, courteous scripts for upselling and loyalty programmes.
- Essential store operations: POS fundamentals, stockroom management, and fitting room efficiency.
- Retail risk management: incident reporting, loss prevention, and child safety protocols.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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