Log in
Choose your language

supervision training

supervision training
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

Supervision Training provides hands-on tools for setting performance goals, creating SMART KPIs, and aligning business objectives with trackable outcomes. Gain skills to coach assuredly, give constructive feedback, avoid burnout, and lead impactful one-on-ones. Master techniques for assessing team performance, monitoring weekly progress, reporting to leaders, and making swift adjustments for sustained success.

Elevify advantages

Develop skills

  • Coaching and feedback skills: conduct effective performance discussions quickly.
  • KPI and goal setting: convert business needs into clear, measurable targets.
  • Metrics analysis: interpret AHT, CSAT, NPS, and QA data to identify issues swiftly.
  • Root-cause analysis: apply 5 Whys and fishbone diagrams to resolve repeated support challenges.
  • Supervision routines: plan monthly check-ins, standups, and follow-up sessions.

Suggested summary

Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor of the Prison System, and the course from Elevify was crucial for me to be the chosen one.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company where I work.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

FAQs

Who is Elevify? How does it work?

Do the courses have certificates?

Are the courses free?

What is the course workload?

What are the courses like?

How do the courses work?

What is the duration of the courses?

What is the cost or price of the courses?

What is an EAD or online course and how does it work?

PDF Course