process training
Process Training empowers managers to excel in order-to-delivery operations. Discover how to map processes, establish SMART objectives, diagnose root causes, and implement fixes that elevate on-time delivery, reduce mistakes, and deliver reliable KPIs for ongoing enhancements across warehouse, tech, and service teams.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
Process Training equips you with hands-on tools to enhance order-to-delivery efficiency. Master setting SMART goals, mapping value streams, identifying root causes, and crafting targeted improvements in warehousing, systems, and customer support. Gain skills in data collection, analysis, benchmarking, control planning, and piloting changes that slash lead times, minimise errors, and improve on-time delivery rates confidently.
Elevify advantages
Develop skills
- SMART process goals: Set precise, measurable aims for order-to-delivery success.
- Root cause analysis: Apply DMAIC, 5 Whys, FMEA, and Pareto to resolve delivery problems swiftly.
- Process mapping: Diagram full workflows, detect waste, and eliminate critical bottlenecks.
- Data-driven KPIs: Create efficient dashboards tracking OTIF, lead time, accuracy, and service tickets.
- Implementation leadership: Lead pilots, coach teams, and maintain lasting process gains.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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