Lean administration training
Gain expertise in Lean Administration to optimise email-driven workflows, eliminate waste, and enhance service delivery. Acquire practical tools, templates, and KPIs to revamp processes, manage change, and promote ongoing improvement in admin teams.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
Lean Administration Training teaches how to optimise office and email citizen services with Lean techniques. Map processes, identify waste, analyse causes, and develop efficient inbox standards. Includes templates, KPIs, and change tips to reduce delays, errors, and foster continuous improvement culture.
Elevify advantages
Develop skills
- Lean office basics: use Lean methods to quickly improve admin processes.
- Email workflow mapping: diagram shared inbox processes to find delays and issues.
- Waste identification and root cause analysis: detect 8 wastes and solve email problems using 5 Whys.
- Lean email process redesign: create standards, roles, and dashboards for quicker replies.
- Test and expand improvements: implement PDCA trials and deploy Lean changes with team support.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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