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female assistant manager training

female assistant manager training
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

This training equips female assistant managers with hands-on tools to confidently oversee daily operations. Master tracking key performance indicators such as average handle time, first contact resolution, backlog levels, and SLA compliance via intuitive dashboards and real-time alerts. Develop solid planning routines, prioritise effectively during high-pressure moments, resolve team conflicts, and deliver clear, concise updates to keep your team united, efficient, and dedicated to superior customer service.

Elevify advantages

Develop skills

  • Master shift planning: efficiently manage daily operations using checklists and standard procedures.
  • Enhance team communication: conduct standups, briefings, and deliver precise status reports.
  • Excel in conflict resolution: manage difficult conversations, de-escalate tensions, and secure team agreements.
  • Monitor KPIs effectively: track AHT, FCR, backlog metrics, and respond promptly to dashboard alerts.
  • Make rapid decisions: prioritise tasks smartly, triage problems, and escalate issues confidently.

Suggested summary

Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor of the Prison System, and the course from Elevify was crucial for me to be the chosen one.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company where I work.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

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