course on business project
Gain expertise in Click & Collect through this Business Project Management Course tailored for management professionals. Master omnichannel strategies, technology setups, store operations, performance metrics, and risk control to successfully design, launch, and improve impactful retail fulfilment projects that drive business growth.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This practical course teaches you to design and launch a successful Click & Collect project from start to finish. You will learn about fulfilment models, customer journeys, key performance indicators, financial effects, IT systems, order management software, and testing. Develop strong project plans, handle risks and costs, ready stores for operations, and craft marketing and communication strategies for a smooth rollout.
Elevify advantages
Develop skills
- Omnichannel strategy: create Click & Collect customer journeys to increase retail sales.
- Tech integration: connect OMS, POS, and e-commerce systems for smooth order processing.
- Store operations: organise layouts, staff, and procedures for quick customer pickups.
- Project leadership: develop and oversee cross-functional retail projects effectively.
- Performance analytics: monitor KPIs, risks, and return on investment for fulfilment initiatives.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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