Strategic Behaviors Course
Gain mastery in strategic behaviours to convert high-level strategies into actionable daily habits. Discover how to revamp sales and operations, create customer-oriented KPIs, tackle change resistance, and implement 90-day plans that elevate profitability, satisfaction levels, and overall team effectiveness in a Nigerian business context.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This course teaches you to transform strategies into practical daily actions that drive results. You will redesign sales processes, enhance customer-focused operations, and develop cross-team systems to gather insights from all interactions. Master defining effective KPIs, overcoming resistance and risks, and building a targeted 90-day plan to improve profits, customer satisfaction, and team output.
Elevify advantages
Develop skills
- Customer-focused operations: redesign processes to quickly increase loyalty and profits.
- Strategic KPI creation: develop straightforward, impactful metrics for sales, operations, and support.
- Mapping behaviours to strategy: convert objectives into daily tasks for every team member.
- Effective change management: address resistance, risks, and data manipulation swiftly.
- 90-day action plans: design precise behaviour shift roadmaps for leadership teams.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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