Assistant Housekeeping Manager Course
Gain mastery as an Assistant Housekeeping Manager through practical tools for effective team briefings, room inspections, standardised cleaning protocols, smart shift scheduling, and swift complaint resolution. This course enhances productivity, elevates guest satisfaction, and drives top-notch operational performance in hotel housekeeping and management.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This Assistant Housekeeping Manager Course equips you with hands-on strategies to improve room standards, cleaning efficiency, and guest happiness. You will master room inspections, checklists, quality checks, time standards, KPIs, shift planning based on occupancy, and uniform cleaning methods. Gain expertise in managing complaints, probing incidents, training staff, and monitoring performance for seamless daily hotel operations.
Elevify advantages
Develop skills
- Lead housekeeping teams by conducting briefings, coaching personnel, and enhancing daily output.
- Ensure rapid quality control through room inspections, defect logging, and reducing re-cleans plus complaints.
- Standardise cleaning processes using professional room sequences, time standards, and safe chemical use.
- Plan demanding shifts by assigning rooms, balancing tasks, and handling peak occupancy periods.
- Address guest concerns by investigating complaints, recording solutions, and stopping recurrences.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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