Process Communication Model (PCM) Course
Gain mastery in the Process Communication Model (PCM) to make sharper hiring choices and settle conflicts swiftly. Discover how to identify personality types, detect stress signals, and customise your communication style to foster robust teams and enhanced HR outcomes. This course delivers practical insights for better interpersonal dynamics and organisational success in Nigeria's diverse workplaces.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This Process Communication Model (PCM) Training equips you with hands-on tools to grasp six personality types, their key psychological needs, and distress behaviours, enabling swift behaviour analysis and tailored communication responses. Master PCM profile diagnosis, improved interview techniques, role suitability evaluation, and conflict management using practical scripts, ethical tools, and actionable follow-up plans for instant use.
Elevify advantages
Develop skills
- Decode PCM personality types by spotting needs, channels, and stress indicators swiftly.
- Conduct PCM-guided interviews to uncover fit, stress trends, and role matches quickly.
- Chart and settle conflicts using PCM to calm tensions and restore teamwork.
- Create PCM-based hiring resources like rubrics, guides, and checklists.
- Direct crucial discussions by matching communication to each person's PCM type.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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