Managing Team Conflict Course
This course provides essential skills for managers to handle team conflicts effectively, focusing on diagnosis, facilitation, and intervention strategies to improve team dynamics and productivity.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
The Managing Team Conflict Course equips you with practical tools to swiftly identify conflicts in cross-functional tech teams, conduct confidential interviews and surveys, and analyse qualitative data. Learn established models for mediation, negotiation, and coaching, plan effective meetings in high-conflict situations, and develop targeted 4–6 week interventions that enhance collaboration, staff retention, and long-term team wellbeing.
Elevify advantages
Develop skills
- Diagnose tech team conflicts: quickly identify root causes and their effect on project delivery.
- Run HR-safe intakes: design interviews, surveys, and listening sessions promptly.
- Facilitate tough meetings: establish ground rules, direct decisions, and gain commitment.
- Apply conflict models: NVC, mediation, and coaching for swift, equitable resolutions.
- Design short interventions: 4–6 week plans to stabilise and fortify teams.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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