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Interviewing & Candidate Selection Course

Interviewing & Candidate Selection Course
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

This course teaches you to outline the perfect profile for a junior customer support specialist, link competencies to key performance indicators, and create structured interviews using ready question sets and scoring guides. You'll practise assessing candidates via mock sessions, then use interview insights to craft precise onboarding and growth plans, plus ongoing tweaks that lift team output, staff retention, and customer happiness.

Elevify advantages

Develop skills

  • Competency hiring: quickly define, link, and rank key job skills.
  • Structured interviews: craft STAR questions that forecast job success.
  • Scoring guides: design 1-5 scales and charts for unbiased choices.
  • Candidate review: combine responses into solid hire/no-hire reports.
  • Onboarding plans: shape interview findings into 60-90 day action strategies.

Suggested summary

Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor of the Prison System, and the course from Elevify was crucial for me to be the chosen one.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company where I work.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

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