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Conflict Management Course

Conflict Management Course
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

This Conflict Management Course provides practical tools to create clear procedures, prevent disputes, and manage sensitive cases with confidence. Learn to establish safe reporting channels, carry out structured interviews, lead fair mediations, and document every step properly. Enhance communication, minimise risk, promote psychological safety, and monitor outcomes using measurable, compliant processes that safeguard people and the organisation.

Elevify advantages

Develop skills

  • Design conflict policies: create clear, compliant HR procedures quickly.
  • Lead workplace mediation: guide difficult disputes to fair, written agreements.
  • Run HR interviews: apply neutral questions, active listening, and de-escalation techniques.
  • Investigate conflicts: gather evidence, evaluate bias, and ensure confidentiality.
  • Track outcomes: establish HR KPIs, follow up on cases, and decrease repeat conflicts.

Suggested summary

Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor of the Prison System, and the course from Elevify was crucial for me to be the chosen one.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company where I work.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

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