Log in
Choose your language

Basic Conflict Resolution Skills Course

Basic Conflict Resolution Skills Course
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

Gain practical tools in this Basic Conflict Resolution Skills Course to manage daily disputes confidently. Master clear questioning, neutral language, active listening, interpreting nonverbal cues, and delivering non-blaming feedback. Learn to structure effective meetings, establish group norms, document conflicts, monitor agreements, regulate emotions, and lead guided talks resulting in equitable, enduring resolutions.

Elevify advantages

Develop skills

  • Identify conflict causes, patterns, and escalation triggers in the workplace swiftly.
  • Conduct effective one-on-one and group mediation sessions for quick resolutions.
  • Apply de-escalation techniques using neutral words, active listening, and I-statements.
  • Plan HR meetings with clear agendas, group rules, and follow-up actions to avoid disputes.
  • Document incidents, agreements, and commitments accurately and professionally.

Suggested summary

Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor of the Prison System, and the course from Elevify was crucial for me to be the chosen one.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company where I work.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

FAQs

Who is Elevify? How does it work?

Do the courses have certificates?

Are the courses free?

What is the course workload?

What are the courses like?

How do the courses work?

What is the duration of the courses?

What is the cost or price of the courses?

What is an EAD or online course and how does it work?

PDF Course