from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
The Collections Course equips you with practical tools to grasp arrears, create smart segments, and develop targeted contact strategies that enhance cure rates and cash recovery. You will learn to monitor key KPIs, build effective dashboards, fine-tune channel mix and timing, and apply compliant scripts, playbooks, and controls to track performance and make swift, data-informed decisions.
Elevify advantages
Develop skills
- Collections KPIs mastery: track cure, roll, and recovery for fast decisions.
- Segmentation design: build 3–5 actionable arrears segments that boost ROI.
- Contact strategy: craft omnichannel cadences that lift right-party contact.
- Portfolio diagnostics: read delinquency data and explain risk in minutes.
- Implementation control: deploy playbooks, dashboards, and compliance checks.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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