Credit Control & Debt Collection Course
This course equips you with effective 60-day workflows, risk assessment techniques, and preventive measures to excel in credit control and debt collection. Reduce days sales outstanding, craft compliant payment plans, bridge sales and finance teams, and deploy polished communication strategies to retrieve funds swiftly and smoothly with minimal hassle.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
Gain a straightforward, hands-on approach to cut down late payments and boost cash flow quickly in this Credit Control and Debt Collection Course. Master creating proactive credit policies, assessing customer risks, studying payment patterns, and developing risk scores. Hone skills in expert communication, realistic payment arrangements, and a practical 60-day collections process featuring KPIs, tools, and ready-to-use templates.
Elevify advantages
Develop skills
- Develop 60-day collection workflows including reminders, holds, and escalation steps.
- Create proactive credit policies to minimise late payments and safeguard cash flow.
- Evaluate payment patterns and risk scores to focus on key collections.
- Compose professional B2B emails, call scripts, and responses to disputes.
- Design compliant payment plans and log all payment commitments in CRM systems.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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