Business Process Management (BPM) Course
This course equips participants with essential BPM skills to optimize business processes, focusing on order-to-cash workflows through mapping, redesign, automation, KPI monitoring, and governance.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This Business Process Management (BPM) Course provides you with practical tools to chart current workflows, assess value and waste, and redesign efficient order-to-cash processes. Gain knowledge in BPMN, stakeholder mapping, automation and integration possibilities, KPI monitoring, and governance to minimise delays, reduce mistakes, enhance customer satisfaction, and roll out changes using clear metrics, risk management, and a feasible plan.
Elevify advantages
Develop skills
- Chart and examine current processes to quickly reveal waste, delays, and irregularities.
- Redesign order-to-cash processes for greater speed, precision, and improved customer satisfaction.
- Identify automation and RPA chances to swiftly reduce manual tasks and errors.
- Develop KPI dashboards and notifications to track SLAs and resolve O2C problems in real time.
- Organise low-risk BPM implementations with defined metrics, trials, and change oversight.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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