Business Process Mapping Course
This Business Process Mapping Course equips you with practical tools to map, analyse, and enhance order-to-delivery workflows for e-commerce. Learn essential process mapping techniques, AS-IS and TO-BE design, BPMN and flowcharts, KPI definition, and root cause analysis. Develop clear handoffs, RACI matrices, and automation-ready diagrams that minimise errors, shorten lead times, and support scalable, system-driven operations.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This Business Process Mapping Course equips you with practical tools to map, analyse, and enhance order-to-delivery workflows for e-commerce. Learn essential process mapping techniques, AS-IS and TO-BE design, BPMN and flowcharts, KPI definition, and root cause analysis. Develop clear handoffs, RACI matrices, and automation-ready diagrams that minimise errors, shorten lead times, and support scalable, system-driven operations.
Elevify advantages
Develop skills
- Map AS-IS processes: capture steps, roles, handoffs with clear swimlanes.
- Apply BPMN and flowcharts: create clean, professional process diagrams fast.
- Analyse root causes: use 5 Whys and fishbone to expose bottlenecks.
- Design TO-BE workflows: reduce handoffs, automate tasks, and sync key systems.
- Define KPIs and RACI: clarify ownership and measure order-to-delivery performance.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
FAQs
Who is Elevify? How does it work?
Do the courses have certificates?
Are the courses free?
What is the course workload?
What are the courses like?
How do the courses work?
What is the duration of the courses?
What is the cost or price of the courses?
What is an EAD or online course and how does it work?
PDF Course