Business Process Management Course
This Business Process Management Course provides practical tools to map current workflows, spot failures, and design a smooth order-to-delivery process. Learn to define clear roles, establish governance and change control, set useful KPIs, and conduct data-driven experiments. In a short, focused format, you get templates, checklists, and methods you can apply right away to boost performance and reliability.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This Business Process Management Course provides practical tools to map current workflows, spot failures, and design a smooth order-to-delivery process. Learn to define clear roles, establish governance and change control, set useful KPIs, and conduct data-driven experiments. In a short, focused format, you get templates, checklists, and methods you can apply right away to boost performance and reliability.
Elevify advantages
Develop skills
- Map and redesign order-to-delivery: build clear, efficient future-state flows.
- Document processes quickly: maps, SOPs, checklists, and change control playbooks.
- Define roles and RACI: clarify ownership, handoffs, and escalation paths.
- Build KPI dashboards: track lead time, errors, on-time delivery, and FCR.
- Run PDCA experiments: test process changes and scale only what works.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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