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Salon Protocol & Client Care Training

Salon Protocol & Client Care Training
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

This training equips you with hands-on skills to handle client consultations, pair services with their needs, and discuss pricing confidently. Master professional reception practices, effective communication via phone, SMS, email, and face-to-face, plus reliable methods for booking appointments, managing complaints, no-shows, and cancellations to keep your salon efficient and make clients feel appreciated on every visit.

Elevify advantages

Develop skills

  • Expert client consultations: align hair goals with services quickly.
  • Confident salon communication: ready scripts for calls, texts, and face-to-face.
  • Master smooth scheduling: optimise bookings, waitlists, and stylist schedules.
  • Professional front desk skills: greet, rebook, and keep every client coming back.
  • Handle conflicts calmly: sort complaints, no-shows, and refunds effortlessly.

Suggested summary

Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor of the Prison System, and the course from Elevify was crucial for me to be the chosen one.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company where I work.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

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