Salon Protocol & Client Care Training
Gain mastery in salon protocols, front desk manners, and skilled client consultations. Learn expert techniques for booking, scheduling, resolving issues, and communicating professionally, ensuring every client enjoys a seamless, top-notch hairdressing experience from initial contact to the final styling.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This training equips you with hands-on skills to handle client consultations, pair services with their needs, and discuss pricing confidently. Master professional reception practices, effective communication via phone, SMS, email, and face-to-face, plus reliable methods for booking appointments, managing complaints, no-shows, and cancellations to keep your salon efficient and make clients feel appreciated on every visit.
Elevify advantages
Develop skills
- Expert client consultations: align hair goals with services quickly.
- Confident salon communication: ready scripts for calls, texts, and face-to-face.
- Master smooth scheduling: optimise bookings, waitlists, and stylist schedules.
- Professional front desk skills: greet, rebook, and keep every client coming back.
- Handle conflicts calmly: sort complaints, no-shows, and refunds effortlessly.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
FAQs
Who is Elevify? How does it work?
Do the courses have certificates?
Are the courses free?
What is the course workload?
What are the courses like?
How do the courses work?
What is the duration of the courses?
What is the cost or price of the courses?
What is an EAD or online course and how does it work?
PDF Course