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Customer Experience Design Course

Customer Experience Design Course
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

The Customer Experience Design Course teaches you how to identify problems, map existing journeys, and create smooth processes for time tracking, invoicing, and dashboards. You will learn user research, usability testing, analytics setup, A/B testing, and KPI monitoring, along with accessibility and internationalisation. Develop practical, testable experiences that cut down friction, boost satisfaction, and drive measurable growth.

Elevify advantages

Develop skills

  • UX research for SaaS: conduct interviews, surveys, and map freelancer journeys quickly.
  • Experience strategy: identify UX problems, KPIs, and measurable CX goals fast.
  • Flow design: create dashboards, timers, and invoicing screens that convert well.
  • Prototyping & testing: build simple prototypes and validate UX with actual metrics.
  • Implementation & handoff: detail designs, track funnels, and A/B test enhancements.

Suggested summary

Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor of the Prison System, and the course from Elevify was crucial for me to be the chosen one.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company where I work.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

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