from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This short course helps you build stronger SaaS client relationships that cut down churn and increase account value. Learn to group portfolios, map needs by lifecycle stage, and create targeted communication plans. Practice setting clear objectives, picking good channels and tactics, and using KPIs, A/B testing, and feedback to keep improving engagement and retention strategies.
Elevify advantages
Develop skills
- SaaS client insight: map lifecycle, spot churn risks, and act quickly.
- Portfolio segmentation: build 3–4 B2B SaaS segments that boost retention.
- Relationship objectives: set SMART goals linked to churn, renewals, and upsell.
- Action playbooks: design practical retention, email, and webinar programmes.
- Performance optimization: track KPIs, run A/B tests, and refine campaigns.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
Your classes are perfect. I purchased the one-year package and finally have the opportunity to follow various topics of my interest without needing to change platforms... I thank you for everything you do, I've already recommended you to other people...

Giulio CarloDigital Marketing Student
I like how the lessons are straight to the point and how I can change chapters and skip content I don't need.

Mariana FerresPhotography Student
I like the content and the way videos are presented and transcribed, which speeds up the process!

Luciana AlvarengaNail Design Student
The platform is fast, simple to use. The diversity of content and complementary videos help a lot with learning.

André FelipePrompt Engineering Student
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