from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This Customer Onboarding Course teaches you how to create a straightforward 30-day plan that ensures quick activation and sustained use of the product. You will learn the basics of the customer lifecycle, key roles, and performance indicators, then develop structured emails, introductory calls, and in-app guides with the help of checklists, templates, and guides. Finally, you will explore practical ways to monitor important metrics, gather feedback, and keep improving each part of the onboarding process.
Elevify advantages
Develop skills
- Design 30-day onboarding journeys: map out phases, channels, and transitions quickly.
- Build activation playbooks: cover first login, setup, tracking, and initial campaign.
- Create effective onboarding emails: including welcome messages, re-engagement, and follow-ups.
- Use in-app guides and checklists to promote feature adoption and faster value realisation.
- Track onboarding KPIs and feedback to improve activation and customer retention.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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