from 4 to 360h flexible workload
valid certificate in your country
3.5 in the evaluation
What will I learn?
This Net Promoter Score (NPS) Course teaches you how to create effective surveys for fitness subscription apps, establish solid data collection methods, and integrate results with analytics tools. You will learn to analyse scores, group users, make sense of open-text responses, and compare against competitors. Transform these insights into focused experiments, referral and retention initiatives, and straightforward dashboards that promote real growth.
Elevify advantages
Develop skills
- Design high-impact NPS surveys: ask sharper questions, get clearer responses quickly.
- Analyse NPS data like an expert: group users, benchmark, and connect scores to customer loss.
- Turn NPS insights into growth: test promotions, improve customer journeys, enhance referrals.
- Build simple NPS dashboards: monitor key indicators, identify problems, and update executives fast.
- Set up dependable NPS systems: tools, data accuracy, and basic privacy measures.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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