e-reputation training
Gain expertise in e-reputation management for brands. Detect crises promptly, prioritise viral threats, deliver tailored platform responses, apply ready templates, and monitor KPIs to protect and boost your brand's digital trust effectively.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This E-reputation training equips you to safeguard and enhance brand image on social media, review sites, and community forums. Master quick crisis spotting, prioritisation, and response strategies, while creating effective messaging, compliant replies, and executive reports. With practical tools, monitoring processes, and performance metrics, you'll develop a complete guide for managing challenges and building lasting online credibility.
Elevify advantages
Develop skills
- Crisis triage skills: quickly identify, rank, and control spreading issues.
- Social response strategies: create rapid, platform-specific replies to de-escalate situations.
- Review and forum management: handle ratings, complaints, and discussion threads.
- Compliant messaging: produce clear, legally sound statements on product claims.
- Reputation tracking: monitor sentiments, metrics, and test messages for results.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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