People Skills Course
This course equips participants with essential people skills to improve team interactions, resolve conflicts, and build trust through practical communication techniques and role-playing exercises.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
The People Skills Course provides practical tools to manage difficult conversations, ease tension, and foster trust in any team. You will learn active listening, straightforward messaging, and compassionate responses, then use effective conflict resolution and de-escalation methods. With role-playing, scripts, and basic communication strategies, you will build confidence to resolve disputes, enhance discussion quality, and promote more effective, courteous interactions.
Elevify advantages
Develop skills
- Mediation techniques: guide calm, impartial discussions using prepared scripts.
- Conflict de-escalation: employ quick, unbiased words to diffuse heated moments.
- Active listening mastery: apply NVC, paraphrasing, and SOLER in everyday chats.
- Team communication plans: create 4-week solutions with defined guidelines and formats.
- Diagnosing team dynamics: identify underlying issues, unfulfilled needs, and trust problems swiftly.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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