Moderation Course
Gain expertise in contemporary community moderation tailored for communication specialists. Master crafting clear guidelines, tackling crises, combating spam and abuse, leveraging moderation tools, and delivering fair, transparent decisions that ensure online environments remain secure and vibrant. This course empowers you with essential skills to foster safer digital communities effectively.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This practical course equips you to create clear community guidelines, evaluate incidents using consistent methods, and enforce fair penalties. You will learn to manage harassment, hate speech, spam, and self-harm content, utilise moderation tools and metrics, process appeals, share decisions openly, and safeguard user safety alongside your mental wellbeing to boost community trust.
Elevify advantages
Develop skills
- Design effective community rules: craft fair, enforceable, and brand-aligned policies.
- Make swift moderation decisions: prioritise incidents considering context, impact, and risk factors.
- Utilise professional moderation tools: manage queues, dashboards, metrics, and automation efficiently.
- Address crises and self-harm content: respond securely using trauma-aware protocols.
- Communicate difficult decisions: explain actions clearly, impartially, and uniformly.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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