Internal and External Communication Course
Master internal and external communications during critical high-stakes situations, especially healthcare software outages. Acquire skills in crafting clear messages, handling crises, and delivering stakeholder updates that safeguard trust, bolster team morale, and enhance your organisation's reputation across healthcare and other sectors. This course equips you with essential strategies for effective crisis response and reputation management.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
Gain practical tools to manage high-stress healthcare software outages with clear and confident communication. Quickly assess incidents, align leaders, and create precise updates for media, clients, and staff. Develop reusable templates, streamline approval processes, and foster lasting trust via transparent, consistent messaging strategies.
Elevify advantages
Develop skills
- Craft rapid, clear crisis messages for media, clients, and regulators.
- Design calm, supportive internal emails, scripts, and manager briefings.
- Adapt tone and format for social media, emails, and executive updates.
- Simplify healthcare outage explanations while respecting HIPAA and legal boundaries.
- Develop post-incident reports, apologies, and initiatives to rebuild trust.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
FAQs
Who is Elevify? How does it work?
Do the courses have certificates?
Are the courses free?
What is the course workload?
What are the courses like?
How do the courses work?
What is the duration of the courses?
What is the cost or price of the courses?
What is an EAD or online course and how does it work?
PDF Course