Effective Communication Skills Course
This course equips professionals with essential communication techniques to handle difficult conversations, resolve conflicts, and build stronger relationships through practical skills and scripts.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
The Effective Communication Skills Course provides practical tools to manage tough discussions, minimise conflicts, and establish trust swiftly. You will learn active listening, neutral framing, and effective questioning, then use prepared scripts for feedback, de-escalation, and follow-up. Brief, targeted lessons assist you in forming clear agreements, monitoring progress, and enhancing enduring professional relationships.
Elevify advantages
Develop skills
- Active listening mastery: apply evidence-based habits in daily one-on-ones.
- Neutral message design: frame goals clearly and reduce blame in tough talks.
- Conflict analysis tools: map interests, stakeholders, and team tensions fast.
- De-escalation scripts: respond to defensiveness and move talks to solutions.
- Constructive feedback delivery: use SBIR to give clear, respectful critiques.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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