Difficult Conversations Course
This course provides essential skills for handling difficult conversations, focusing on mediation, conflict resolution, negotiation, emotional control, and effective communication in high-stakes situations.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This Difficult Conversations Course equips you with practical tools to manage high-stakes talks with confidence. You will learn to break down conflicts, control emotions, and lead 60–90 minute sessions from start to resolution. Develop abilities in calming tensions, interest-driven bargaining, and action planning to form straightforward, trackable deals that boost safety, team spirit, and lasting outcomes in your organisation.
Elevify advantages
Develop skills
- Mediation design: conduct targeted 60–90 minute sessions that stick to common objectives.
- Conflict diagnosis: swiftly identify root issues, needs, and effects on the team.
- Negotiation tools: create precise, measurable pacts that keep teams responsible.
- Emotional self-management: remain calm, steady, and principled when things get tough.
- High-stakes communication: ease tensions, rephrase issues, and settle heated disputes.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
FAQs
Who is Elevify? How does it work?
Do the courses have certificates?
Are the courses free?
What is the course workload?
What are the courses like?
How do the courses work?
What is the duration of the courses?
What is the cost or price of the courses?
What is an EAD or online course and how does it work?
PDF Course