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Difficult Conversations Course

Difficult Conversations Course
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

This Difficult Conversations Course equips you with practical tools to manage high-stakes talks with confidence. You will learn to break down conflicts, control emotions, and lead 60–90 minute sessions from start to resolution. Develop abilities in calming tensions, interest-driven bargaining, and action planning to form straightforward, trackable deals that boost safety, team spirit, and lasting outcomes in your organisation.

Elevify advantages

Develop skills

  • Mediation design: conduct targeted 60–90 minute sessions that stick to common objectives.
  • Conflict diagnosis: swiftly identify root issues, needs, and effects on the team.
  • Negotiation tools: create precise, measurable pacts that keep teams responsible.
  • Emotional self-management: remain calm, steady, and principled when things get tough.
  • High-stakes communication: ease tensions, rephrase issues, and settle heated disputes.

Suggested summary

Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor of the Prison System, and the course from Elevify was crucial for me to be the chosen one.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company where I work.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

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