Active Listening Techniques Course
This course equips participants with essential active listening skills to handle challenging conversations effectively, fostering better communication and emotional intelligence in professional settings.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
The Active Listening Techniques Course provides practical tools to manage tense discussions with composure and understanding. Learn to calm intense feelings, apply structured questioning, and verify comprehension using clear guides. Develop assured action plans, establish follow-up measures, and ensure emotional safety while safeguarding your own wellbeing through reflection, preparation, and continuous practice.
Elevify advantages
Develop skills
- De-escalation listening: soothe strong emotions using pacing, silence, and empathy.
- Structured dialogues: apply tested scripts to start, direct, and end difficult conversations.
- Action-plan clarity: convert requirements into specific steps, responsibilities, and deadlines swiftly.
- Advanced reflective listening: reflect, identify, and rephrase intricate emotions promptly.
- Role-specific communication: adjust your approach for clients, colleagues, and coaching sessions.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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